Our refund policy for business card printing, flyer printing, and our other online printing services is simple. If your order hasn’t started printing yet, we’ll cancel it and offer a full refund. No penalties, no lost deposit, no strings attached.
But because we’re awesomely fast, most business cards, flyers, brochures, and other orders are in the printer the day they’re placed. That said, if you beat the clock and email your cancellation request to [email protected] before we print, we promise to honor it and give you your money back.
For designs, once the order has been started there is no refund.
For large format orders, once you give approval there is no refunds as we get it to the vendors for production to meet your deadlines.